Hey there! Congrats on your fancy new suitcase! We hope it takes you on some amazing adventures, but just in case things go sideways (literally), we've got your back with our 5-year warranty.

Now, we know filling out forms can be about as fun as watching paint dry, but trust us, it's worth it. Plus, think of all the witty remarks you can make when you impress your friends with your responsible adulting skills.

To get started, take a peek at the bottom of your suitcase lid and locate the metal plaque. You're looking for a magical combo of letters and numbers: “HC” followed by 8 digits. That's your serial number, and it's your ticket to hassle-free warranty claims.

So go ahead, register your suitcase below and let the good times roll (literally). We'll be here, ready to jump into action if you need us.


First and foremost, let's get serious for a moment. This warranty is valid for five whole years starting from the day you decided to become a proud owner of our product. It covers all manufacturing defects or any mishaps caused by our manufacturing process only.

Now, let's talk about what's not covered by our warranty. Please be mindful that our warranty won't cover you if:

You didn't fill out the warranty card properly, or you didn't even return it (C'mon, we're trying to help you here. Give us a little bit of cooperation!)

You went on an adventure with our product, and it shows some wear and tear. We can't control where life takes you, so we hope you understand.

Your suitcase looks like it got in a fight with an aluminum monster caused by Airlines, baggage handlers, TSA, or similar. (We know how rough they can be, but unfortunately, we can't be held responsible for their clumsiness!)

You misused or abused our product. (We won't be held responsible if you decide to turn our suitcase into a trampoline or a dog house!)

Someone other than our brilliant team at Harper Collective decided to tinker with the suitcase, causing damage. (Wehave trust issues, so let us handle the fixing, please!)

You forced the lock and broke it. (We know you're in a hurry, but please be gentle with our locks. They deserve love too!)

You left our suitcase in a damp environment, causing water damage. (Our product is water-resistant, not a submarine!)

Also, if your suitcase is damaged by the airline, please contact the airline staff immediately. (We'll have a little chat with them too, but shhh, that's a secret!)

Please note that the warranty is only valid if you bought the suitcase from our authorized retailer. (We can't be responsible for someone who's trying to sell you a fake Harper Collective product!)

This warranty only covers the specified period and subject to the conditions mentioned. (We're not trying to restrict you here, but please be nice to our product, and it'll be nice to you!)

Our maximum liability under this warranty is limited to the actual purchase price paid by you. (We hope that doesn't make you sad, but we have to draw a line somewhere!)

We don't accept any third party or contingent liability. (We're trying to stay out of trouble here, so please don't drag us into any drama!)

We hope you found this a bit more enjoyable than the usual boring terms and conditions. We take our product and our warranty seriously, but that doesn't mean we can't have a bit of fun!